Wednesday, September 7, 2011

Success is a confidence game

Implementing a successful business strategy requires creating, nurturing and
institutionalizing confidence, says Starbucks chief Howard Schultz. That
means fighting divisiveness, blame-shifting and backbiting, investing
heavily in new initiatives and ventures, and recognizing and cherishing your
workers as your company's key asset. Harvard Business Review online/HBR Blog
Network:
http://blogs.hbr.org/kanter/2011/09/starbucks-howard-schultz-and-h.html

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